Available Positions: 183    Year Round Positions: No   Seasonal Positions: Yes

Dining Room Servers work with our Hosts and Server Assistants to provide Park visitors with great dining experiences in our full service dining rooms. Prompt attention, a warm welcome, informative explanations of the menu options, and professional meal service are the basics of the position. Answering guest questions, directing guests to resources available to them, and sharing their own enthusiasm and knowledge of the Park take our service to the next level of excellence. Previous experience is required for this position.

Servers wear uniforms provided by the company. Employees must provide their own black leather, non-skid, closed toe shoes and dark socks.

REPORTING RELATIONSHIPS:
Reports to the Dining Room Manager and/or Food and Beverage Manager on duty.

RESPONSIBILITIES:

Provide excellent guest service in an efficient manner within a high-volume, high-standard dining room.

Accurately record and enter guest orders into the POS system; pick up, garnish and serve food and
   beverages promptly to guests; collect and process all forms of payment, ensuring
   guest satisfaction throughout.

Continually develop and improve knowledge of all food and beverage menu items, ingredients and
   preparation techniques, and general guest information.

Maximize sales by using suggestive selling and non-intrusive sales techniques.

Follow all company procedures and policies when selling alcohol.

Ensure a congenial and happy atmosphere for all people in the dining room including guests and co-workers

Follow all dining room service procedures, including completing all assigned sidework, maintaining
   the cleanliness of the dining room and kitchen work areas, and checking out with a manager.

Collect accurate payment from guests, keep forms of payment organized throughout the shift, and remit
   the exact amount due to the company along with all associated paperwork.

Provide a bank of at least $30.00 for the purpose of providing change to the guest.

Report to work when scheduled in a clean, neat uniform, meeting all grooming and appearance standards.

Develop and maintain teamwork and positive communication with all co-workers and supervisors; front
   and back of the house.

Handle all guest service issues in an immediate, professional, courteous manner.

Follow company and departmental environmental practices to minimize wasted energy and resources.

Assist with any other duties when requested.

SKILLS AND KNOWLEDGE:

Lifting, balancing and carrying large, heavy, oval dining room service trays

Ability to organize and prioritize under pressure while presenting a calm
   and pleasant demeanor to the guests

Ability to communicate positively and effectively with guests, co-workers
   and supervisors

Ability to absorb large amounts of information quickly during training including service
   procedures, menus, dining room floor plan and the point of sales system

Physical requirements include:
    Able to lift and carry heavy, hot and/or bulky items up to 50 pounds
    on a regular basis
    Able to carry heavy, oval serving trays between dining room and kitchen
    Able to work with and use various kitchen instruments and equipment
    Able to stand on feet for at least eight (8) hours each day
    Bending and kneeling
    Stretching and reaching
    Working with required chemicals