Jobs at Yellowstone National Park
 
HOUSEKEEPING OFFICE ASSISTANT

Available Positions: 7      Year Round Positions: No      Seasonal Positions: Yes

REPORTING RELATIONSHIPS: Reports directly to the Assistant Housekeeping Manager

RESPONSIBILITIES:
1. Oversee all uniform transactions at location including uniform changes due to position change, termination or uniform damage.
2. Accounting of all clothes and money received from complimentary and paid dry cleaning services as trained.
3. Accurate record keeping of the following forms: laundry report, housekeeping shipping report, uniform release form, payroll deduction form, uniform return notice, uniform shipping notice, dry cleaning ticket and the dry cleaning log.
4. Record daily payroll accurately from Kronos and transfer to the Housekeeping Hours/Payroll report.
5. Prepare weekly payroll and supplies report of money and hours.
6. Accurately record tour gratuities on Kronos
7. Record information on Lost and Found articles and secure/deliver items to the appropriate area. Accurately prepare tags, reports, logs and under $15 items for courier pick-up on a daily basis.
8. Distribute tips promptly, accurately and safely.
9. Enter inspected rooms on the computer promptly when Team Leaders are unable to do so.
10. Clean the Housekeeping Office(s) daily. Keep it neat and orderly.
11. Answer the Housekeeping telephone(s) and take messages from callers or visitors, as assigned.
12. Prepare daily computer assignment for the RAs, TLs, LSAs, including special projects. Immediately clarify all discrepancies.
13. Provide the Housekeeping Manager with the location master room report from the computer. Determine and mark the linen changes.
14. Provide accurate room status information for the staff throughout the day.
15. Maintain the Vacuum/Floor Machine Repair Log accurately and promptly.
16. Record, Log, send and follow-up with all maintenance requests from the housekeeping manager, assistant housekeeping manager and the Team Leaders.
17. Keep an accurate daily staff count.
18. Keep and accurate file of records for daily uncovered lists.
19. Completion of other duties as assigned.
20. Keep accurate daily incentive records.

SKILLS AND KNOWLEDGE:
1. Telephone etiquette skills
2. Organizational skills
3. Capable of self-supervision
4. Ability to follow directions accurately
5. Physical ability as described in Job Pat
6. Knowledge of departmental and Company policies and procedures
7. Basic computer knowledge.




 

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